Q1: Are you a manufacturer or a trading company?
A1: We are a distinguished manufacturer boasting 9 years of rich experience. We offer OEM and ODM services tailored to your unique needs, ensuring competitive pricing and top-notch quality.

Q2: Do you provide samples? Are they complimentary or is there an additional cost?
A2: Indeed, we offer complimentary samples for items we have in stock, with just the shipping fee on your side. For custom projects, a partial deposit is necessary, which will be offset against the final order.

Q3: How does your factory manage quality control?
A3: Our dedicated QC team meticulously inspects each item, from production through to packaging, ensuring impeccable quality throughout the process.

Q4: What is your delivery timeframe?
A4: In-stock products are dispatched within 2-5 days post-payment, while custom items typically take 10-15 days after payment to be delivered.

Q5: What are your terms of payment?
A5: We require a 30% deposit to commence, with the remaining 70% balance payable before delivery.